"The biggest problem that you have is waterproofing, wash-proofing, drop-proofing," he says.Īlexander then bombarded Starbucks for two years before he got his product in front of top management, and the first Ember products started being sold in Starbucks in 2016. Alexander says he invested about $500,000 of his own money, money he'd earned on the GE light bulb, but he had several hurdles to overcome. It took years to get the technology right and contain it all in a sleek travel mug and coffee cup. "It was amazing." But Alexander says he switched from plates to mugs as he watched the coffee market take off. He started experimenting with temperature control circuitry until he had a self heating plate. This is the 21st century, at a bare minimum, my plate should be able to keep my food at a decent eating temperature.'" "When my eggs got cold, I thought, 'OK, I've got to fix this. Then one morning in 2009, "I was sitting there in my kitchen having scrambled eggs with my wife," he says. "I had a microphone on it, and I was talking to the players."Īlexander started several businesses over the years, but he hit it big a decade ago when he sold an invention to GE that became GE Infusion LED light bulb. "I made this hat, and it had a cooling fan on it, a big old battery in the back, like a lantern battery," he says. Clay Alexander, 43, has been inventing things since he was a kid going to see the San Diego Padres play. View Full Returns Policy.The mug was created by a self-professed geek. Made to Order and Final Sale Furniture items are non-returnable and cannot be cancelled once the order is placed.įor returns of items purchased from your Williams Sonoma Gift Registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later. We also cannot accept returns of any food products, which are considered final sale items. We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery, food or on items damaged through normal wear and tear. To initiate your return, please contact us at 888.922.4108 or visit us at your local store. Please note that returned items must be in new condition.Ĭutlery returns (knife sets, single knives, cutting boards, knife sharpeners and knife storage) may require extra information and safety instructions. Returns with original receipt will be refunded in the original form of payment, cash and check refunds over $100 will be issued as a company check (may take 14 business days from time of request). Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. An original receipt or gift receipt is required for all returns and exchanges. Within 30 days, you may return most items for a refund of the merchandise value. Upon receipt, please inspect your purchase and notify us of any damage we will arrange for a prompt replacement. Attention to design, materials, safety and construction are our priority. Return PolicyĪt Williams Sonoma, we take great pride in the quality and craftsmanship of our products. This service is not available for some oversize items, items shipped directly from the supplier (including perishable and custom-manufactured items), out-of-stock items and items to be shipped outside the contiguous 48 states. Next Day Deliveryįor an additional charge of $26 per address, we can expedite delivery to most destinations. The shipping rate varies depending on your order total and shipping destination. UPS can deliver most in-stock items within 3–5 business days.
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